My Awesome Experience

Alaska Air’s new motto is “North of Expected” and on my flight back from PHX (to SEA on the 4:00 flight), I had a really great time which made me keep thinking “this is a VERY North of Expected flight”. This flight “went right” around every corner, and while some of it was of course just good timing, and luck… you can’t deny that the team effort of everyone that had worked together on this flight really brought it together! The flight and feeling that the agents and crew members gave me made me keep thinking that new phrase “North of Expected”, even when I first entered the door.

It started with my arrival into the airport, I had gone up to the kiosk to check in for my flight and it assigned me a seat (which sometimes happens depending on flight loads) and I was able to change my seat to my second favorite spot (first being Emergancy Exit Row, second being row 6 bulkhead). I was very happy with this, and proceded to my gate.

When I made it to my gate I asked if first class was open (my mom will be paying for it, so why not right? ;) ) just so happens there were some seats available but since I am flying non-revenue I wait to give others a chance to get those seats, but as soon as it was time that those seats could be cleared, she called me back up and gave me the seat. This agent was on the ball.

Getting on the flight, and everyone getting seated (in their assigned chosen seats, no musical chairs here) went incredibly fast, and we were able to push back nearly 5 minutes early.

Sitting in first is a rare treat, and Alaska does a great job of making the most of it… the food was better than what I had bought at the airport, and the flight attendants were patient, and warm.

On the flight I was studying my flash cards (airport and airline codes… I will vent my displeasure of some of the code choices later… I am in too good of a mood right now)… I didn’t know what dutch harbor was so I asked the flight attendant and she quickly told me.

The flight was a bit bumpy, but you can’t fault the pilot for that; on the contrary the pilot actually quickly adjusted altitude and warmly and professionally addressed the cabin telling everyone we will shortly be able to move around.

When you have a team like that all around you, how can you not be proud to be selected to go through training to be a part of this awesome group?

This flight was very “North of Expected” picture attached is out my window.